Help & Support

Welcome to our Help & Support page! We’re here to ensure that your shopping experience is smooth, enjoyable, and easy. Whether you need help with placing an order, understanding our products, or managing your account, we’re here to assist you every step of the way.
Product Assistance
Need help finding the right product? Our team can assist you with product recommendations and usage tips. Feel free to reach out if you have any specific product concerns, and we’ll guide you to the best solutions.
Shipping & Delivery
We offer various shipping options to ensure your beauty products arrive when you need them. Learn more about our shipping rates, estimated delivery times, and international shipping options in the Shipping Information section.
Returns & Exchanges
Please review our Returns Policy for detailed instructions on how to exchange an item.
Account & Payment Support
For questions about managing your account, updating your payment methods, or reviewing your order history, visit your My Account section. Our team is also available to assist you with:
Account Setup: Quick and easy steps to set up your profile and save your preferences.
Payment Methods: We accept major credit/debit cards, Tabby, Bank Transfer and more. Please review our Payment Policy
Contact Us
If you need further assistance, we’d love to hear from you! Reach out to us through any of the following:
Email: info@lightspeedme.com
Phone: +971 50 183-6484
Live Chat: Available Monday to Saturday, 10 AM – 7 PM (EST)

We're here to help you find beauty products that make you feel your best. Don't hesitate to reach out for personalized support and product advice!